Frequently Asked Questions

We are committed to you and your needs. Our business is built on our core values of trust, honesty, and value. It is our exceptional service to our customers that defines us.

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

What is climate-controlled storage?

Climate-controlled self storage units help protect your belongings from fluctuations in heat and humidity. The environment in these units is kept constant at an air-conditioned setting of between 72°F and 76°F.  We recommend storing your most valuable items in a climate-controlled self storage unit.

Do you offer storage for cars, motorcycles, boats, trailers, RVs, and construction equipment?

Yes, some locations offer storage for your vehicles. We offer both covered and uncovered storage for vehicles depending on the self storage facility.

Are your units equipped with electrical outlets?

Most of our self storage units are not equipped with electrical outlets. However, our larger units (over 250 square feet), generally do have outlets. If access to electrical power is one of your needs, ask the property manager. We will do our best to accommodate you. Our vehicle/recreational units have standard power outlets, including a few that have 30-amp power. These units may also be used for personal and business storage.

Can I reserve a storage space in person, on the phone, or online?

Yes. Reservations can be made by phone, email, on our website, or in-person up to 30 days in advance.

How do I reserve a moving truck or trailer?

You may call the location to reserve a truck or trailer.

What happens if I cancel a reservation?

You may cancel or change a reservation at any time by phone, email, on our website, or in person. There is no cancellation/change penalty.

Do you keep a key to my unit?

We do not unless you specifically request such. The lock provided to you comes with multiple keys. We do not have a duplicate or a master key. If you are a business client and choose to take advance of our delivery acceptance amenity, we will keep a copy of your key in our office with written authorization from you.

What if I forget my access code?

Call during regular business hours for assistance regarding forgotten access codes. For your protection, we will request proof of identity.

Can I designate specific people, other than myself, to have access to my storage unit?

You can restrict access to yourself, or you may designate specific people to have access to your unit.

Do I have to sign a long-term lease?

Our rental contracts are all month-to-month. No long-term lease is required.

Do you require that I have insurance on the items I’ve placed in storage?

Yes. You are responsible for maintaining insurance on all items that you have placed in storage. For your convenience, we offer self-storage insurance through a 3rd party provider. If you currently have coverage, please provide a copy of your declarations page at the time of rental.

Right Move Cares

Please browse these answers to some of the most frequently asked self storage questions. 

We have put together this list in an effort to serve you with the best self storage experience possible. 

If you have questions not answered here, please feel free to contact our team

We are always ready to answer your questions and respond to your concerns at Right Move Storage.

Rent now

Our Locations Near You